WW Ireland (Weight Watchers Reimagined): Weight Loss & Wellness Help

Terms & Conditions


  • To join WW you need to be at least 5lb above the minimum weight for your height on our healthy weight range.
  • If you’re between 13 and 18 years of age, we’ll ask you for written approval from your GP, who must assign you a temporary weight target. Your parent or guardian must also give written approval and attend each workshop with you. The GP leaflet and parental form is available from your WW Coach.
  • If you are pregnant, under the age of 13 or have an active diagnosis of bulimia nervosa or anorexia we can’t take you at this time. If you’re already a member and you become pregnant your membership will be suspended, you can return once your baby is 6 weeks old. WW Coaches aren’t qualified to give you advice about diet and weight during pregnancy.
  • On your registration form you’ll be asked a few health related questions. See further details here.
  • We recognise that some of our members have different circumstances and needs. Sometimes attending weekly workshops may not be the most appropriate way for you to follow our plan.

WW also offers WW At Home or WW At Work

Please call our customer service team at 01 870 3900 or email customerservice@weightwatchers.ie

You have a choice of ways to pay for WW membership:

  • PrePay is the best value: you get 12 weeks for the price of 10 or 6 weeks for the price of 5.
  • Pay on a weekly basis. You will pay a one-off registration fee and a weekly fee for consecutive weeks. Making a commitment to come each week helps you stay motivated. Your membership allows for 2 weeks holiday every 6 months. If you are going on holiday, let your coach know and you will not be charged on your return. Outside your holiday allowance, missed week fees apply, to a maximum of 3. You never pay more than the joining fee for missed weeks. See costs
  • If for some reason you can’t make it to your usual workshop you can to go to any regular WW workshop anywhere in the world that Weight Watchers is offered. Just present your current membership card and pay the weekly fee (while abroad it’s the fee applicable to that country).
  • If you want to go to more than one workshop per week, you don’t have to pay again but we’ll only weigh you once a week. Present your membership card at each workshop you attend.

How do I become a gold member?

To become a gold member you need to reach your goal weight. When you attend your WW Workshop, your WW Coach will help you set a goal weight to aim towards; and when you achieve it you’ll become a gold member. You’ll have lost at least 5lb, come to meetings for at least 5 weeks, and reached an ultimate goal weight that’s within our Healthy Weight Range (BMI 20-25).

So what does becoming a gold member mean?

  • Free WW Workshops: As a gold member you can go to a WW Workshop every week for free! All you need to do is stay within 5lb of your goal weight and attend at least once in every 10 weeks.
  • No need to re-join: Gold members never need to register/re-join.
  • No need to pay for missed weeks: Gold members never have to pay for missed weeks.
  • Post-pregnancy free WW Workshops: following pregnancy. WW Workshops are free to gold members until baby is 6 months old. Members can return to WW Workshops once the postnatal check-up has taken place.

Your WW Coach will be with you every step of the way on your journey to achieving your goal weight – to find out more about becoming a gold member, speak to them today!


Q. Can anyone become a gold member?

A. Children and young people, and currently online only members cannot be awarded Gold Membership.

Q. I still want my Online tools, how do I get access to these?

A. Gold members can purchase 4 week bundle of digital codes at their workshop.

Q. How do I maintain my Gold membership?

A. Gold members should weigh at least once a every 10 weeks to maintain their Gold membership status; if you go 5lb above or below your goal weight, you will pay a weekly fee. Our WW Coaches will be there to get you back on track.

  • To qualify for free life Gold membership you need to have lost at least 10lb, come to workshops for at least 5 weeks, and have reached an ultimate weight goal* within a healthy weight range between BMI 20 – 25. Gold membership is awarded free of charge if you satisfy these criteria.
  • Teenagers: if you’re aged between 13 and under 18 you can’t become a Gold member at this time, but you may weigh in and stay for the class free of charge once you reach the weight target set for you by your doctor.
  • Any WW Coach reserves the right, at his or her absolute discretion and without giving reasons, to refuse membership or withdraw membership from any person. WW reserves the right with absolute discretion at any time, to withdraw and/or vary without notice, personnel, services, fees and/or rules of membership.
  • Membership rules may vary from country to country. These rules apply in the Republic of Ireland and Northern Ireland.

*Your ultimate weight goal needs to be at least 10lbs below your starting weight and no lower than BMI 20. If your weight drops below BMI 20 your coach will put you in touch with his or her manager who may advise you to stop following the programme for the time being – and consult your doctor.

The WW weight loss and wellness Program was developed by respected health professionals. However, WW isn’t a medical organization and we can’t give you medical advice. We strongly urge you to consult with your primary health care provider (e.g., physician or nurse practitioner) before starting any program that could result in weight loss, even if weight loss is not your goal.  We encourage you to maintain your weight within the healthy weight guidelines endorsed by the World Health Organization, equivalent to a Body Mass Index (BMI) between 18.5-25.0.  However, we recognize that BMI is an imperfect measure of an individual’s health and that other factors may be a more robust predictor of certain health outcomes.  You can calculate your BMI here.

We also urge you to get periodic medical checkups. Weight loss can create physical changes that should be medically monitored. Studies have shown, for example, that weight loss can aggravate gallbladder illness. Weight loss is not advised for people with BMI below the healthy range. Medical monitoring is especially important for people with a known medical condition. The Program encourages a healthier pattern of eating and the development of healthy lifestyle habits, however it is not intended to treat any illness or disease. In addition:

  • Since Dec 6, 2015, WW has accepted individuals from 13 to 17 years of age for WW membership as long as they have written medical permission from their health care provider indicating a BMI in the 95th percentile or higher and a 3-month weight goal. The weight goal will not be assigned by WW staff. Upon registering, parents or guardians must:
    • Provide documentation from the individual’s health care provider giving permission to follow the plan, and include current BMI percentile and 3-month weight goal. To be eligible for membership, the BMI must be at the 95th percentile or above. Eligibility for membership is accepted based on the provision of documentation from a health care provider.
    • Sign the Health Release on the registration form.
    • Individuals must follow the Food Program recommendations as outlined below. In addition, rate of weight loss must be closely monitored to ensure it is not too rapid.
  • WW prohibits participation in its weight loss and wellness program for children under the age of 13, individuals who have been diagnosed with or treated for anorexia nervosa or bulimia nervosa in the last year, and individuals who are pregnant.
  • WW also prohibits subscription to our online products and offerings by individuals under age 18 years.
  • If you are being treated for a medical condition, taking prescription medication, or following a therapeutic diet to treat a disease, it’s especially important to show the WW program to your health care provider. Any modifications made to the program by your healthcare provider should be followed.
  • WW will provide an intake target and adjustment instructions as needed to promote a healthy weight. The WW weight loss program is designed for a safe rate of weight loss – up to two pounds per week (after the first three weeks). If you lose at a greater rate, you must review the Program guidelines and adapt them, if necessary, to avoid rapid weight loss. Not following the Program as designed may pose the risk of developing health complications associated with rapid weight loss.
  • We recommend that you monitor your weight once per week. If your weight falls below guidelines for a healthy weight, you must review the Program guidelines and adapt them to maintain a healthy weight. WW also recommends that you discuss your goals for participating in WW with your healthcare provider. Not following the Program as designed may pose the risk of developing health complications associated with low body weight.
  • You are not required to set a weight loss goal to join WW. You may opt to maintain your current weight while developing healthy habits. Members with a BMI below 18.5 are not permitted to set a weight loss goal.
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